Terms of Service
Last updated: February 17, 2026
Please read these Terms of Service ("Terms") carefully before using Neupdates ("the Service") operated by Neupdates ("us," "we," or "our"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
1. Acceptance of Terms
By creating an account, accessing, or using Neupdates, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use the Service.
2. Description of Service
Neupdates is a platform that enables freelancers and agencies to:
- Create and manage project updates and timelines
- Share progress reports with clients
- Track milestones and deliverables
- Collaborate with team members
- Generate branded public progress reports
3. Account Registration and Security
3.1 Account Creation
To use the Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.
3.2 Account Responsibility
You are responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.
3.3 Age Requirement
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. If you are under 18, you may only use the Service with the consent and supervision of a parent or guardian.
4. User Content and Conduct
4.1 Content Ownership
You retain ownership of all content you create, upload, or share through the Service ("User Content"). By using the Service, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and display your User Content solely for the purpose of providing the Service.
4.2 Prohibited Content
You agree not to upload, post, or transmit any content that:
- Violates any law, regulation, or third-party right
- Is defamatory, harassing, abusive, or threatening
- Contains malware, viruses, or harmful code
- Infringes intellectual property rights
- Contains confidential information without authorization
- Is pornographic, obscene, or offensive
4.3 Content Moderation
We reserve the right to remove, edit, or disable access to any User Content that violates these Terms or is otherwise objectionable, at our sole discretion.
5. Subscription and Payment
5.1 Subscription Plans
We offer various subscription plans with different features and limits. Subscription fees are billed in advance on a monthly or annual basis, as selected by you.
5.2 Payment Terms
You agree to pay all fees associated with your subscription. All fees are non-refundable except as required by law or as stated in our refund policy. We may change our pricing with 30 days' notice.
5.3 Free Trial
We may offer a free trial period. At the end of the trial, your subscription will automatically convert to a paid plan unless you cancel before the trial ends.
5.4 Cancellation and Refunds
You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. Refunds are provided only in accordance with our refund policy or as required by applicable law.
6. Intellectual Property
6.1 Service Ownership
The Service, including its original content, features, and functionality, is owned by Neupdates and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
6.2 Trademarks
The Neupdates name, logo, and related marks are trademarks of Neupdates. You may not use these marks without our prior written permission.
7. Mobile Applications
7.1 App Store Terms
If you download our mobile application from the Apple App Store or Google Play Store, your use of the app is also subject to the terms and conditions of those platforms. In case of conflict, these Terms shall prevail.
7.2 App Updates
We may update our mobile applications from time to time. Updates may include bug fixes, new features, or security improvements. You are responsible for keeping your app updated.
8. Service Availability and Modifications
We strive to provide reliable service but do not guarantee uninterrupted or error-free operation. We may:
- Modify, suspend, or discontinue any part of the Service
- Perform scheduled or emergency maintenance
- Change features, functionality, or pricing
We will provide reasonable notice of significant changes when possible.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEAMTRICSB2C SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Neupdates and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the Service, violation of these Terms, or infringement of any rights of another party.
11. Termination
11.1 Termination by You
You may terminate your account at any time by deleting your account through the Service or contacting us at support@neupdates.com.
11.2 Termination by Us
We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activity, or for any other reason at our sole discretion.
11.3 Effect of Termination
Upon termination, your right to use the Service will cease immediately. We may delete your account and data, subject to our data retention policies and legal obligations.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.
Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization], except where prohibited by law.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.
14. Contact Information
If you have any questions about these Terms, please contact us at:
Email: legal@neupdates.com
Support: support@neupdates.com
Address: Neupdates Legal Department
Neupdates